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The Whistler Report

Talking Change - Dealing with Resistance

Girl pulling a dog leash
Photo credit: Vidar Nordli-Mathisen

Resistance to change - we have all experienced it. From kids, to customers, to co-workers. When change happens something ends before something new begins. People most often consider what they are going to lose due to change before they consider what they will gain. It's important to look at the change from other people's perspectives.  What will they perceive they are losing? What might they gain? Then have a conversation to better understand their point of view. 

People often resist change for three reasons:

  • They aren't aware of what's changing 
  • They aren't able to make the change - they don't have the skills or don't believe they have the skills
  • They aren't willing - they don't agree with the reason for the change 

Conversations to uncover the reasons for resistance and create a path forward are key to leading successful change. Find out more about why people resist change and strategies to deal with it in Talking Change: Must-Have Conversations for Successful Leaders. My final edits are going to the book designer this week, get on the list to be notified about your pre-order opportunity coming soon!