Leadership training to develop change-savvy leaders who successfully guide teams and organizations to realize results.
Leading Change Courses

Courses based on Jen's best-selling book Talking Change: Must-Have Conversations for Successful Leaders that help people lead teams and organizations during times of change.
AIM Changer: Leading People through Change
Game-changing program to lead through change and disruption.
Who is this program for?
- This course is for those who lead teams and are faced with changes they are expected to implement successfully within in their team - perhaps you're a manager or director who has to adopt a new system or process or a leader who needs to comply with global methodology changes.
- Change Instigators - those who are initiating change and/or needing to lead teams and organizations through change (chosen or imposed change)
- You may not have chosen the change or you may be the instigator, either way, this program will give you the tools to support and engage your people to commit to the change and realize the benefits within in your team and organization.
- AIM Changer is not about change management methodology and tools (we'll leave that the change / project managers), it's about how everyday leaders engage their teams, deal with resistance, and build commitment and momentum to realize the benefits of change - through conversation.
How this program will help you
By participating in this engaging and hands-on program you will:
- Gain an understanding of the people dynamics during change - how and why people react to change and dealing with resistance
- Prepare to lead change by applying the ABC Transition Roadmap™ and Myers-Briggs® Type preferences to change situations
- Learn to confidently engage people in the right conversations to gain commitment and make change stick
- Build momentum and sustain the benefits of change
Program overview
Module 1 - The people side of change
- The people dynamics of change
- The ABC Transition Roadmap™
- Recognizing and addressing resistance to change
Module 2 - Prepare yourself to lead change
- Personal change leadership style assessment (including a personalized Myers-Briggs® Type Indicator Impact Report)
- The impact of personality preferences and past experience when leading change
Module 3 - Key conversations to navigate change
- Why conversations are needed
- Who needs to be involved in conversations
- What conversations will enable change
- Participate in the conversations to experience the impact
Module 4 - Gain commitment to change through conversations
- How to facilitate effective conversations
- Chose and plan the right conversations to lead change
- Build an action plan to lead your team or organization through change
Connect with us to bring this program in-house or pre-register your interest in attending a public program.
Change Foundations
Foundational program to understand the people dynamics of change.
Who is this program for?
- Individual Contributors or Managers involved in a change in their organization
- Those required to adopt change and may have a team to lead through the change
How this program will help you
By the end of this engaging and hands-on program you will be able to:
- Identify the typical reactions to change and the transition process people go through during change
- Apply the ABC Transition Roadmap™ model to gain commitment to change
- Recognize and know how to address resistance
- Identify the key conversations needed to enable change
- Create action plans for personal transition and to engage team members to adopt change
Program overview
Module 1 - The people side of change
- The dynamics of change
- The ABC Transition Roadmap™
- Recognizing and addressing resistance to change
Module 2 - Key conversations to navigate change
- Why conversations are needed
- Who needs to be involved in conversations
- What conversations will enable change
- Conversation planning
Connect with us to bring this program in-house.
Leading Change for Project Managers
Program to equip project managers to support change implementations.
Who is this program for?
- Current and future project managers who support the planning and implementation of change initiatives in their organizations
- The program is also available as an online, self-directed course - with optional coaching add-on.
How this program will help you
By the end of this engaging and hands-on program you will:
- Understand the People Side of Change
- Know the conversations needed to Plan and Manage Change
- Be equipped with knowledge, skills, and tools to Plan and Manage Change
- Develop a change management strategy/plan for an active project
- Identify the Engagement Conversations needed to enable adoption of and commitment to change
- Gain confidence to engage in the right change management planning conversations with business leaders
Participants will also receive the following tools:
- Copy of Talking Change: Must-Have Conversations for Successful Leaders
- The Project Manager's Change Planning Toolkit
- Resources and Templates from Talking Change: Must-Have Conversations for Successful Leaders
- Conversation Planner Template
- Conversation Agenda Template
- Stakeholder Map Template
- 5 Steps to Build the Best Change Champion Network Guide
- Communication Plan Template
- Month in a Box Template
- Job Impact Analysis Template
- Change Management Planning Kickoff Presentation
- And many more...
Program overview
Module 1 - The People Side of Change
- The dynamics of change
- The ABC Transition Roadmap™
- Recognizing and addressing resistance to change
Module 2 - Planning and Managing Change
- Key conversations to plan and manage change
- Best practices to implement change successfully
- Change management planning toolkit
Module 3 - Conversations to Enable Change
- Why conversations are needed
- Who needs to be involved in conversations
- Key engagement conversations to enable buy-in and commitment to change
Connect with us to bring this program in-house.
Conversational Change
Program for change practitioners to add another change tool to their toolkit - conversations.
Who is this program for?
- Change practitioners who are supporting and/or managing a change.
How this program will help you
By the end of this engaging and hands-on program you will be able to:
- Identify why conversations are needed to enable successful change
- Plan and facilitate effective change conversations
- Select and facilitate the right conversation for the right situation
Program overview
Module 1 - Why conversations are needed during change
- AIM Changing Conversation definition
- The benefits of conversations
Module 2 - Planning and facilitating conversations
- Conversation cornerstones and key facilitation tips
- Conversation planning
- Conversation considerations to ensure the best outcomes
Module 3 - AIM Changing Conversations
- The 20 AIM Changing Conversations
- Selecting the right conversation for the right situation
- Conversation planning
Connect with us to bring this program in-house.
Leadership@ - Custom leadership development program

Teams or new leader cohorts. Based on business plans and priorities, we design and facilitate custom, practical, insightful, and high-impact programs to improve performance and achieve goals. Connect with us to discuss in-house options.
Results
- Targeted performance improvement to achieve organizational priorities
- Improved self-awareness and self-confidence
- Expedited impact of new leaders
- Improved decision making aligned with organizational goals
- Consistent approach to embed common and effective leadership behaviours in the organization
- Connection and alignment across departments/teams
Approach
- Customized development program aligned to organizational/team strategy, culture, and priorities
- Experiential learning using our Learn, Leverage, Lead™ model
- Optional: One-on-one coaching targeted to individual development needs to reinforce learning
Popular Topics
- Leading Change
- Communication
- Myers Briggs Type Indicator
- Decision making in organizational context
- Influencing Skills
- Executive Presence and Personal Brand
- Emotional Intelligence
- Coaching Skills
- Giving and Receiving Feedback
- Change Management
- Facilitation Skills
- Relationship Management and Customer Service
Path to Promotion Program

Structured training program to prepare for the promotion process and build leadership capacity to succeed in a new role. Optional: add Path to Promotion Coaching to this program.
Who is this program for?
- Emerging leaders and those preparing for promotions. Next generation leadership candidate cohorts.
How this program will help you
By the end of this engaging and hands-on program you will be:
- Aware of your strengths and areas for development as a leader
- Prepared to interview and engage in conversations to earn your promotion
- Ready to succeed in a new leadership role
Program overview
Path to Promotion Self-Assessment
Introduction to the seven skill areas needed to accelerate your career and a self-assessment to determine strengths and areas for development. The self-assessment can be customized to align to an organization’s key competencies. The standard seven skill areas are:
- Technical skills
- Being a student of your business and always adding value
- Knowing your personal brand
- Visibility and networking
- Coaching and feedback
- Executive presence and communication
- Emotional intelligence and resilience
Training Modules
Module 1 - Preparing for Leadership
- Introduction to the program
- Facilitated discussion on what it takes to earn promotions and be a leader in your organization
Module 2 - Leadership Skills Development
- Based on the results of the self-assessment, common areas for development for the group will be presented. Topics may include:
1. Building your Personal Brand
2. Networking and Relationship Building
3. Effective Communication
4. Coaching and Feedback
5. Emotional Intelligence
6. Executive Presence
7. Prioritizing and Decision Making
Module 3 - Preparing for the Promotion Process
- Reflecting on your key strengths, areas for development, and the moments that have defined your career – growth, successes, and learning moments
- Interview preparation
Module 4 - Leadership Role Success
- Preparing for a long career as a leader, not just the interview process to get the job